1. What types of fabric do you offer?

We offer a variety of fabrics in different colours, designs, textures, and qualities. Please check the individual product description for details.

2. How can I place an order?

Simply select your desired fabric, choose the required quantity, add it to your cart, and proceed to checkout.

3. Do you deliver across Pakistan?

Yes, we offer delivery across Pakistan.

4. How long does delivery take?

Orders are generally delivered within 3–5 business days after dispatch. Delivery times may vary depending on your location.

5. Can I cancel my order?

Yes, you can request cancellation before your order is processed or dispatched. Once an order has been processed or dispatched, it cannot be cancelled.

6. Can I return the fabric?

Returns may be accepted for damaged, defective, incorrect, or significantly different products, subject to our Return & Refund Policy.

7. Can I return fabric if I change my mind?

Generally, fabric that has been cut, washed, altered, stitched, or used cannot be returned. Please check the product details carefully before placing your order.

8. What should I do if I receive a damaged or incorrect order?

Please contact us as soon as possible with your Order Number and clear photos/videos of the issue. Our team will review your request and assist you.

9. How will I receive my refund?

Approved refunds will generally be issued through the original payment method, where possible. Processing times may vary depending on your bank or payment provider.

10. Can I change my delivery address after placing an order?

Please contact us as soon as possible if you need to change your delivery address. We cannot guarantee changes once your order has been processed or dispatched.

11. How can I contact you?

You can contact our Customer Service Team through the contact details provided on our website. Please include your Order Number when contacting us about an existing order.

12. How can I know the fabric colour and quality?

Please refer to the product photos, description, and specifications provided on each product page. A HEX colour code is also provided for each fabric colour to help you identify the closest digital colour reference. Please note that the actual fabric colour may vary slightly due to lighting, photography, and differences in screen settings

13. What size options are available?

Each fabric product includes its available width, length, and quantity options on the product page. Please check the size guide and product description before placing your order to select the quantity that best suits your requirements

14. What are the available fabric widths?

The available width is mentioned on each product page. Please check the product details before placing your order.

15. How is fabric quantity measured?

Fabric is measured according to the unit mentioned on the product page, such as meters or yards

16. Can I order a specific quantity of fabric?

Yes, you can select the required quantity from the available options on the product page

17. Can I order a fabric sample?

You can contact us for sample availability

18. Is the fabric suitable for stitching?

Yes, The fabrics are suitable for stitching

19. Can I place a bulk order?

Yes, bulk orders may be available depending on the fabric and quantity required. Please contact us for bulk-order enquiries

20. What if the fabric I want is out of stock?

You can check back later for restocking updates or contact us to ask about its availability.

21. How can I check my order status?

Once your order has been dispatched, tracking details may be shared through your provided contact information

22. Do fabric prices include delivery charges?

Delivery charges may be separate and will be displayed during checkout based on your delivery location and order details

23. How can I contact customer support?

You can contact us using the contact details provided on our website. Please include your Order Number when contacting us about an existing order.